Proxy server settings for Cloud Backup

The Cloud Backup Agent is used to conveniently create backups and is installed on the devices you want to back up.

The backup agent installation requires an internet connection and is able to transfer data through an HTTP proxy server. If a proxy server is configured in Windows, through Internet Options found in Control Panel, the setup program reads the proxy server settings from the registry and uses them automatically. However, in Linux and OS X, you must specify the proxy server settings before the installation.

If you want to know how to download the appropriate Cloud Backup Agent, click the link below:

• how to download the Cloud Backup Agent

If you want to know how to install the Cloud Backup Agent, click the link below:

• how to install the Cloud Backup Agent

Use the steps below to specify the proxy server settings before the Cloud Backup Agent is installed, or to change them at a later time.

In Linux

Here’s how to change the proxy server settings in Linux:

1. Create the file name /etc/Acronis/Global.config and open it in a text editor.
2. Copy and paste the following lines into the created file:

    <?xml version="1.0" ?>
    <registry name="Global">
        <key name="HttpProxy">
            <value name="Enabled" type="Tdword">"1"</value>
            <value name="Host" type="TString">"proxy.company.com"</value>
            <value name="Port" type="Tdword">"443"</value>
        </key>
    </registry>
    

3. Replace the following details and save the file:
• proxy.company.com – replace this with your proxy server host name/IP address
• 443 – replace this with the decimal value of the port number
4. If the Cloud Backup Agent is not installed yet, you can now install it. Otherwise, restart the backup agent by executing the following command in any directory:

    sudo service acronis_mms restart
    

Congratulations! You have now updated the proxy settings in Linux for Cloud Backup.

In OS X

Here’s how to change the proxy server settings in OS X:

1. Create the file name /Library/Application Support/Acronis/Registry/Global.config and open it in a text editor, such as Text Edit.
2. Copy and paste the following lines into the file created:

    <?xml version="1.0" ?>
    <registry name="Global">
        <key name="HttpProxy">
            <value name="Enabled" type="Tdword">"1"</value>
            <value name="Host" type="TString">"proxy.company.com"</value>
            <value name="Port" type="Tdword">"443"</value>
        </key>
    </registry>
    

3. Replace the following details and save the file:
• proxy.company.com – replace this with your proxy server host name/IP address
• 443 – replace this with the decimal value of the port number
4. If the Cloud Backup Agent is not installed yet, you can now install it. Otherwise, do the following to restart the backup agent:
1. Open Applications and go to Utilities then Terminal.
2. Run the following commands:

    sudo launchctl stop acronis_mms
    sudo launchctl start acronis_mms
    

Congratulations! You have now updated the proxy settings in OS X for Cloud Backup.

In Windows

Here’s how to change the proxy server settings in Windows:

1. Create a new text document and open it in a text editor, such as Notepad.
2. Copy and paste the following lines into the new file created:

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Acronis\Global\HttpProxy]
    "Enabled"=dword:00000001
    "Host"="proxy.company.com"
    "Port"=dword:000001bb
    

3. Replace the following details and save the file as proxy.reg:
• proxy.company.com – replace this with your proxy server host name/IP address
• 000001bb – replace this with the hexadecimal value of the port number. For example, 000001bb is port 443.
4. Run the file as an administrator and confirm that you want to edit the Windows registry.
5. If the Cloud Backup Agent is not installed yet, you can now install it. Otherwise, do the following to restart the backup agent:
1. In the Start menu, click Run.
2. Type cmd and click OK.
3. Run the following commands:

    net stop mms
    net start mms
    

Congratulations! You have now updated the proxy settings in Windows for Cloud Backup.