Access to your website primarily depends on which platform you have: Sitebeat or WordPress

Generally, these two Web Design platforms perform their key features well. However, they have different conditions when it comes to access to the raw files and its ownership.

Can I Access My Files via FTP

File Transfer Protocol (FTP) is a standard internet protocol for transmitting files between computers and servers on the internet.

For Sitebeat:
No. Raw files are added to our servers using our Sitebeat template-based platform and cannot be accessed via FTP. All the elements in our Website Builder platform — like codes — are embedded in our own system and will only work if run in our servers. Crazy Domains owns the Website Builder platform and has legal claims over its codes and scripts. This means that you cannot connect to the hosting via FTP nor download a copy of the website’s raw files. You can, however, manually copy the text and media content of your website if you want to move to a different host.

For WordPress:
Yes. In this case, you completely own the website. All the codes and scripts done by our web developers will be yours. You can download a backup copy of your website, use FTP, or transfer your website. Basically, you have the freedom of managing and controlling your website.

To access your WordPress files via FTP, you can use any FTP client you prefer. The most used FTP client is Filezilla.

You can get started with any FTP-related action for your account by following the guide below:

• Getting started guide: For FTP Setup & Access