Advanced Support
Article ID: 5927 Published: 20 Jun 2022 Updated: 20 Dec 2022 Authored by: Crazy Domains Support
Crazy Domains offers additional services whenever you need advanced technical solutions. These services include but are not limited to the following:
- Database, website, email, files, folders, or backup restoration.
- Website or email migration.
- Additional web design services, on top of the plan inclusions.
With Advanced Support, you will be able to have direct contact with senior-level administrators, developers, engineers, and agents.
How to Use Advanced Support
To avail of these advanced services that are outside the scope of our Customer Care Specialists, follow these steps:
- Log in to your Account Manager.
- On the left sidebar menu, click My Profile.
- In the upper section of the My Profile page, click the ADVANCED SUPPORT tab.
- Scroll down to the Request Support section, and then select the applicable product in the Product drop-down list.
- Enter the additional details or requirements needed in the Requirements box.
- Now, enter your applicable number and email address in the corresponding boxes.
- Select the service fee from the Service Fee drop-down menu, and then select your preferred payment method in the Payment section.
- In the lower section of the screen, click PAY & ACTIVATE.